Shipping policy
SHIPPING POLICY
Thank you for shopping with RAINBOW FURY.
This Shipping Policy explains how orders are processed, shipped and delivered.
Order Processing
After placing an order, you will receive an order confirmation at the email address provided during checkout.
Orders are prepared for shipment after successful payment confirmation.
Processing times may vary depending on product availability, destination and other circumstances.
Some products may be dispatched directly by one of our suppliers or fulfilment partners.
Delivery Locations
RAINBOW FURY ships to destinations made available during checkout.
Available delivery destinations may vary depending on the product.
If your country or delivery address is unavailable during checkout, please contact us before placing your order:
Shipping Costs
Shipping charges, where applicable, are calculated according to factors such as:
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delivery destination;
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product size and weight;
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selected delivery service; and
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applicable carrier rates.
The applicable shipping charge will be displayed during checkout before payment.
Estimated Delivery Times
Estimated delivery times may be displayed on the product page, during checkout or communicated after your order has been processed.
Delivery times vary depending on the product and destination.
Unless expressly guaranteed, delivery dates and timeframes are estimates.
Delays may occasionally occur because of carriers, customs procedures, public holidays, severe weather, high-demand periods or other circumstances outside our reasonable control.
Multiple Shipments
Products within the same order may sometimes be shipped separately.
You may therefore receive multiple parcels for one order.
Where available, tracking information will be provided for individual shipments.
Order Tracking
When tracking is available, tracking information will be sent to the email address associated with your order after dispatch.
Please allow time for the carrier's tracking system to update after your tracking information is issued.
Delivery Information
Customers are responsible for providing complete and accurate delivery information.
Please carefully check your:
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full name;
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street address;
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building or apartment details;
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postal code;
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city;
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country; and
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telephone number.
If you discover an error after placing your order, contact us immediately at:
We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.
Failed or Refused Deliveries
If delivery cannot be completed because information supplied by the customer is incorrect or incomplete, or because a delivery is refused, additional delivery charges may apply where permitted by law.
We will provide further instructions where appropriate.
Damaged, Defective or Incorrect Deliveries
Please inspect your products after delivery.
If your order arrives damaged, defective or incorrect, contact:
Please provide:
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Your order number.
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A description of the issue.
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Clear photographs of the product.
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Photographs of the packaging where relevant.
Please retain the product and packaging while your claim is being reviewed.
Lost or Significantly Delayed Orders
If your tracking information indicates a delivery problem or your order has not arrived within the expected timeframe, please contact:
We will review the available shipping information and assist you with the appropriate next steps.
Customs, Duties and Import Charges
Cross-border shipments may be subject to customs procedures, import taxes, duties or other charges depending on the destination.
Any applicable charges and responsibilities will be handled according to the information provided during checkout and applicable law.
Returns
Returns are governed by our Returns, Refunds & Complaints Policy.
Please contact us before returning a product so we can provide the appropriate return instructions.
Contact Us
For questions regarding shipping or delivery:
RAINBOW FURY
Email: info@rainbowfury.com
Country: Cyprus
Last updated: August 2026